Complaints & Appeals

Authors may appeal an editorial decision, and anyone may complain about the journal’s processes or conduct. Write to ngmcollegelibrary@gmail.com, giving the manuscript ID if there is one.

1. The editorial office acknowledges the appeal or complaint within a week.
2. An editor not involved in the original decision looks into it; for appeals, a further reviewer may be asked.
3. The decision, with reasons, is sent within six weeks. The decision on an appeal is final.

Complaints about an editor are handled by the Editor-in-Chief; complaints about the Editor-in-Chief by the publisher. Unresolved cases may be referred to COPE.